Legal

GDPR & Data Protection

Publictec Ltd is committed to protecting personal data and complying fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Commitment

The Six Principles of UK GDPR

These core principles underpin everything we do with personal data.

Lawfulness, Fairness & Transparency

We process data lawfully, fairly, and in a transparent manner in relation to the data subject.

Purpose Limitation

Data is collected for specified, explicit, and legitimate purposes and not further processed in incompatible ways.

Data Minimisation

We only collect and process data that is adequate, relevant, and limited to what is necessary.

Accuracy

We take reasonable steps to ensure that data is accurate and kept up to date.

Storage Limitation

Personal data is kept in a form that permits identification no longer than necessary.

Integrity & Confidentiality

We process data with appropriate technical and organisational security measures.

Data Subject Rights

Your Rights Under UK GDPR

Right to Access

You can request a copy of the personal data we hold about you (Subject Access Request).

Right to Rectification

You can request that inaccurate or incomplete personal data be corrected.

Right to Erasure

You can request deletion of your personal data where there is no compelling reason for its continued processing.

Right to Restrict Processing

You can request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You can object to the processing of your personal data where we rely on legitimate interests.

To exercise any of your rights, please contact our Data Protection team:

IT@publictec.co.uk

Data Controller

Publictec Ltd acts as the Data Controller for personal data collected via our website and in connection with our services. Registered Office: 6 Violet Close, Bedford, MK42 0SQ Company Number: 13264871 Contact: IT@publictec.co.uk

Legal Basis for Processing

We process personal data under the following legal bases provided by the UK GDPR:

  • Consent — where you have given clear consent for us to process your data for a specific purpose.
  • Contract — where processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract.
  • Legal Obligation — where processing is necessary for us to comply with the law.
  • Legitimate Interests — where processing is necessary for our legitimate interests or those of a third party, unless overridden by your rights.

Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. These include:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and staff training
  • Incident response and breach notification procedures

International Transfers

We do not routinely transfer personal data outside of the UK. Where any transfer does occur, we ensure adequate safeguards are in place in accordance with UK GDPR requirements.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required.

ICO Registration

Publictec Ltd is registered with the Information Commissioner's Office (ICO) as required under the Data Protection Act 2018. Our registration confirms our commitment to handling personal data responsibly and in compliance with UK data protection law.

How to Make a Complaint

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): Website: www.ico.org.uk Helpline: 0303 123 1113 We would, however, appreciate the chance to resolve any concerns before you approach the ICO. Please contact us first at IT@publictec.co.uk.

Questions About Data Protection?

If you have any questions about how we handle your data or wish to exercise your rights, our team is here to help.